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Direct Ear.
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+17406525653

Direct Ear.

Signed in as:

filler@godaddy.com

  • Home
  • About Us
  • Buy it Now
  • Promotions
  • Returns
  • Ordering Process
  • Contact Us
  • Help

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  • Orders
  • My Account
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  • Orders
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We know buying online can be overwhelming and scary

Return/ Exchange:


Our return policy is as simple as possible...


If we can send it back so can you. 

  • 75 day Return Period. Return period starts the day you receive the product. 
  • We will provide a HARD Date of return to manufacturer. 
  • State of return- we understand the product will be used ( normal wear ) Excessive or intentional damage to be reviewed by the manufacturer. - Please return with the received, receivers - makes for quicker return. (If the dog chewed them up, pick up the pieces and let us know)
  • Reason for return- Return for any reason during trial period. 
  • Process for return- Just reach out, Call/Text, email.
  •  Return shipping is at the buyer expense - we can send a label, that postage label cost will be deducted from the refund amount ( as stated on purchase order )  
  • Process of refund- once we receive the product we refund the payment by the same means. (within 7 days on receiving )

Money back guarantee

Its simple, every hearing aid order has a trial, that trial is between 75 days. In every order is a HARD date, that date is when we need to have the hearing aids returned by. Communication is key. 


If the aids are returned by the HARD date you will receive a 100% refund. No questions asked, that's our promise.  

Shipping of hearing aid packages and products

Hearing aid packages: All hearing aids packages are shipped USPS, with 2-4 delivery windows. Handling Times ( before it ships) is never more than 4 days, generally once payment is made your hearing aids ship with in 24 hours, tracking links are sent to the email of the buyer.

Misc. Parts: Are shipped with USPS within 24 hours of payment and tracking sent to the buyers email.  

DIRECT EAR llc

+17406525653


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We realize the biggest hurdle to buying hearing aids online is trust. Its earned, not given. Call us anytime, we'll get to know you, you'll get to know us. We're a Trust Certified Website, BBB A+ rated business. We like what we do and we always work hard to achieve your trust.